Update Existing Contacts
Contacts that do not have external_id are not eligable to information update (except adding email addresses). To understand what an external_id is and how to find it, please click HERE
To update contacts with external_id please follow the steps below carefully:
To update your contacts' physical addresses (both groups and individuals):
1) Download our Address Update Sheet (this will not remove the current address in our system, but will add a second address)
2) Download our Address Update Instructions Sheet
To update your Contacts' email addresses (Individuals ONLY):
1) Download our Person Email Sheet Update (This sheet is ONLY for individuals NOT for Churches, organizations, and groups)
2) Download our Person Email Update Instruction Sheet
To update your Contacts email Addresses (Groups ONLY):
1) Download our Group Email Sheet Update (This sheet is ONLY for Churches, organizations, and groups NOT for individuals)
2) Download our Group Email Update Instruction Sheet
To add notes to your contacts (both groups and individuals):
1) Download our Note Sheet
2) Download our Note Instruction Sheet
- Be sure to fill all the RED fields. All RED fields are required.
- To learn how to find the external_id of a donor, please review the article in this page https://missionquest.org/external-id
- Be sure that your documents are saved in .csv format. To learn how to convert an excel sheet into .csv format, check this link HERE
- Upload your lists into the appropriate field below. Do NOT upload the instructions sheet.
- Please allow up to two business days for each submission to take place.